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An Emotionally Intelligent Workplace: Is It For You?
“As much as 80% of adult ‘success’ comes from EQ,” said Daniel Goleman, author of “Emotional Intelligence,” and he asserts the difference between a “good” leader and an “excellent” leader is 85-95% attributable to emotional intelligence. The Center...

Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle
Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle Often, collaborating documents in a team or in a business can feel like a complex sports play gone wrong. The ball gets passed off to the wrong person, dropped, or...

Doing a Corporate Culture Survey
Most corporate culture surveys are not as effective as they could be. This article will help you to optimize your success and use the results to improve your corporate culture. Start with Your Goals When embarking upon a corporate...

he Top 10 Strategies for the Positioning of Success
Many businesses of today are often driven to compete striclty on price, quality, and features of their products and services. Companies who prosper over the long term don't simply offer the best deals, the best quality, or the most impressive bells...

Improve Profitable "ROE" with Retention
"R.O.E.: Return On Employee -- A measure of corporate business performance as determined by the gross revenue achieved per staff employee." by Phil McCutchen Marketing Manager, VCG, Inc. As the definition above points out, ROE (Return On Employee)...

 
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How Do You Get Them to Buy-in To Your Idea?

“How can I get them to buy-in to this idea?” Anna, a bank manager, asked me. She had an idea for restructuring the department. She knew it would work, but only if everyone would agree to it.

She talked about different department members: Bob, who disagreed with anything anyone proposed. Alice, who gave up at the first sign of defeat. Nancy, who didn’t trust anyone. Surya, whose autocratic leadership style turned everyone off. Sergio, who had no flexibility or creativity.

My reply was not the quick-fix answer Anna was hoping for. “Your company culture needs a redo,” I said. “The best way to get people to buy-in to your idea is to take the time to establish a culture of emotional intelligence.”

Why? Because EQ competencies increase leadership ability, team commitment, and a positive attitude toward problem-solving.

Mastering EQ competencies and using them becomes a value of the organization, “the way we do work around here.” This is deep infrastructure change.

Employees in such an EQ culture assume cooperation, self-regulation, and feedback, and have resources and processes for managing emotions. They know how to

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negotiate disagreements and engage in proactive problem-solving. They respect one another.

They share a common language so when arguments arise, they can refer to “constructive discontent,” and when setbacks occur, they talk about “resilience.” A shared commitment to optimism greases the wheel, making it more likely that their individual and group potential will be achieved.

Establishing an emotional intelligence culture can be accomplished by The EQ Foundation course©, an interactive Internet course; ezines such as “EQ in the Workplace,” EQ assessments, individual coaching, and group process work. Work with an EQ coach to establish an EQ culture in your organization. Then an “idea” can be judged on its merits, not unresolved emotional issues among participants.

About the Author

Susan Dunn, The EQ Coach™, licensed Accountability Coach™. Emotional intelligence coaching, Internet courses, business EQ culture programs, products for licensing. www.susandunn.cc, mailto:sdunn@susandunn.cc for FREE ezine. Affiliates in UK, Australia, Malaysia. Ofrece coaching personal y cursos de Internet sobre inteligencia emotional (EQ). Se habla espanol.